Program: Employment Insurance
Organization: Canada. Employment and Social Development Canada
Toll-Free: Regional Call Centre: 1-800-206-7218
Telephone Reporting Service: 1-800-531-7555 (option 1)
Regional Call Centre in French: 1-800-808-6352
TTY: 1-800-529-3742
Website: www.canada.ca/en/services/benefits/ei/ei-regular-benefit.html
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 8:30am-4:30pm
Service Description: Basic income protection and re-employment benefits program offered to unemployed workers * claimants are unemployed workers who meet eligibility criteria, such as those experiencing an interruption of earnings due to shortage of work, layoff, illness or injury, compassionate care leave, pregnancy, adoption and parental leave


Service Canada Centres - Provide in-person service, information, forms and publications regarding employment insurance benefits

On-line Application for Employment Insurance Benefits

Fees: None for most services
Application: Complete an EI application form online or in person through Service Canada Centres within 4 weeks of ending work * Record of Employment (ROE) needed after application is submitted
Eligibility / Target Population: Claimants, employers and the general public
Languages: English ; French
Language Notes: Additional provisions available for clients who are visually or hearing impaired
Area Served: Canada
See Also: Financial Assistance
Last Updated: 5/13/2023
Service Profile Web Address: eng/displayService.aspx?id=12480

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