Organization: Canada. Veterans Affairs Canada - London District Office
Toll-Free: 1-866-522-2122
French: 1-866-522-2022
TTY: 1-833-921-0071
Crisis: 1-800-268-7708
Email: vac.information.acc@canada.ca
Website: www.veterans.gc.ca
Address:
417 Exeter Rd
London, ON
N6E 2Z3
Intersection: White Oak Rd and Exeter Rd
Location: London (South)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 8:30am-4:30pm
Service Description: Local office providing access to services and benefits for veterans and their dependents, including financial help for emergencies such as shelter and health care

Programs for disability pensions, veterans allowances, pension advocacy, health care and commemoration * provides compensation for hardships arising from disabilities and lost economic opportunities, health and social services, professional legal assistance, and recognition of the achievements and sacrifices of Canadians during periods of war and conflict

Assistance Services: 24h daily counselling and referral services available through toll-free number * face-to-face counselling also available after phone call


Disability Pension Program - Benefit paid to persons with a permanent disability resulting from an injury or disease relating to war service

Funeral, Burial and Grave Marking Assistance - Financial assistance to ensure a dignified funeral and burial for war veterans and qualified civilians

Health Care Benefits Program - Provides financial support to qualified veterans for health care services and benefits * available through VACs 14 programs * may also reimburse travel expenses incurred when travelling to receive treatment benefits and services

Veterans Independence Program (VIP) - Offers a variety of services that assist eligible persons to remain healthy and independent in their own homes

War Veterans Allowance (WVA) - Monthly financial assistance to help low-income Veterans, qualified civilians or their survivors meet their basic needs * surviving spouses, common-law partners or orphans can continue to receive War Veterans Allowance at the married rate for a period of one year from the date the Veteran passed away

Services and Programs:
  • Bureau of Pensions Advocates

  • Fees: Free
    Application: Call, meet with counsellor or visit website for forms and detailed information * services provided in veterans homes and at office locations
    Eligibility / Target Population: Armed forces and Merchant Navy veterans (WW1, WW2, Korea War) * former and in certain cases, current members of Canadian Forces (including Special Duty areas and peacekeeping) * allied veterans who lived in Canada prior to periods of war * certain civilians who are entitled because of their war time services * former/serving members of RCMP * some survivors and dependents eligible
    Languages: English ; French
    Language Notes: French publications and website * French through the national toll-free number
    Area Served: London, Brant, Essex, Huron, Middlesex, Oxford, Norfolk, and Perth
    Print Materials:  New Veterans Charter Services and Benefits 2014
     One Homeless Veteran is One Too Many 2014
    See Also: Financial Assistance
    Financial Assistance for People with Disabilities
    Financial Assistance for Seniors
    Funeral Planning
    Survivor Benefits
    Veterans
    Last Updated: 6/22/2023
    Service Profile Web Address: eng/displayService.aspx?id=12524

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